Signing In
Ways to sign in
- Email + password — the standard way.
- Sign in with Google — one click, if your Google email matches your ZAPTIZ account.
- Sign in with Zoho — same idea, for Zoho accounts.
If your admin has made multi-factor authentication (MFA) mandatory, or you enabled it yourself in Personal Settings, you'll confirm a second factor after the password.
One session at a time
ZAPTIZ allows one active session per user. Signing in on a second device or browser signs the first one out — the older session sees a "signed in elsewhere" notice and returns to the login page.
One-session-per-user prevents shared logins and keeps an audit trail honest — every action traces to one person on one device. If you and a colleague keep signing each other out, you each need your own account (ask your admin to invite them).
Sign-in alerts
When your account signs in from a new IP address, ZAPTIZ emails you an alert. If it was you — nothing to do. If it wasn't, change your password immediately (Personal Settings → Security) and tell your admin.
Secure by design
Your session is kept in secure, HttpOnly browser cookies — scripts on the page can't read your credentials, and closing the tab doesn't log you out. Use Sign out (under your avatar) on shared machines.
Forgot your password?
Use the Forgot password link on the login page and follow the emailed instructions. If you joined via an invitation and never finished setup, ask your admin to re-send the invitation instead.
Trouble signing in?
See Troubleshooting — the most common causes (expired OTP, session replaced, wrong Google account) are covered there.